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Terms and Conditions

Welcome to Homebysunday. These Terms & Conditions outline the rules and regulations for the use of our website, products, and services available through Homebysunday.


By accessing this website or placing an order with Homebysunday, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website or services.


## General Information


Homebysunday is a UK-based brand offering handmade and curated western-inspired products, including custom cowboy hats, fedora hats, accessories, stationery, apparel, and digital products.


We reserve the right to amend, update, suspend, or discontinue any aspect of our website, services, pricing, products, or policies at any time without prior notice.


All product descriptions, imagery, colours, and sizing information are provided as accurately as possible. Due to the handmade and customised nature of many products, slight variations may occur and form part of the individuality of each piece.


## Orders, Payments & Cancellations


All orders are subject to availability, acceptance, and confirmation.


Prices are listed in GBP (£) and may be updated without notice.


We accept secure payments via credit/debit card, PayPal, Square payments, Klarna where available, and BACS bank transfer.


Orders may be cancelled within 24 hours of purchase. After this period, cancellations may not be possible if production, sourcing, moulding, branding, personalisation, or dispatch preparation has already begun.


Custom, personalised, branded, or made-to-order items are non-refundable unless faulty or damaged upon arrival.


Homebysunday reserves the right to refuse or cancel orders where fraudulent activity, misuse, abuse, or breaches of these Terms & Conditions are suspected.


## Shipping & Delivery


Delivery timeframes provided by Homebysunday are estimates only and are not guaranteed.


We are not responsible for delays caused by couriers, customs processes, weather conditions, supplier delays, or circumstances outside of our control.


Customers are responsible for ensuring all delivery information entered at checkout is correct. Homebysunday cannot be held responsible for failed deliveries due to incorrect address details supplied by the customer.


Risk and ownership of products pass to the customer upon confirmed delivery.


## Custom Orders & Handmade Products


Many Homebysunday products are handmade, hand-finished, branded, moulded, or customised individually.


Due to the handmade nature of these products:

- Minor variations in shape, colour, burning, distressing, placement, or finish may occur

- Measurements and fit may vary slightly between products

- Custom concepts, branding placements, and decorative details may appear differently once completed by hand


By purchasing a custom product, you acknowledge and accept these natural variations as part of the design and craftsmanship process.


## Commercial Use, Rebranding & Promotional Restrictions


Products purchased from Homebysunday are intended for personal use only unless expressly agreed otherwise in writing.


Homebysunday products, including hats, custom designs, styling concepts, branding techniques, and associated imagery, may not be used by individuals, businesses, brands, stylists, creators, or third parties for commercial gain, advertising, promotional activity, re-branding, resale marketing, workshops, styling packages, or business content without prior written permission from Homebysunday.


This includes, but is not limited to:

- Using Homebysunday hats or products as the primary feature within another business’s marketing or promotional content

- Creating or selling styling kits, hat accessory packages, customisation packages, or similar offerings using Homebysunday products

- Re-branding, repackaging, or presenting Homebysunday products or concepts as part of another brand’s services or identity

- Commercial photography, influencer campaigns, workshops, tutorials, or branded content intended to promote another business using Homebysunday products without consent

- Reproducing or imitating Homebysunday custom concepts, branding styles, product presentation, or signature customisation methods for commercial purposes


Purchase of a Homebysunday product does not grant any commercial usage rights, licensing rights, branding rights, or intellectual property rights relating to the Homebysunday brand, product concepts, imagery, or customisation services.


Homebysunday reserves the right to refuse future orders, collaborations, or services and to take appropriate action where products are used in breach of these terms.


## Copyright & Intellectual Property


All content on this website, including but not limited to logos, branding, product names, designs, imagery, graphics, text, videos, social media content, custom concepts, and product styling, remains the intellectual property of Homebysunday unless otherwise stated.


Content may not be copied, reproduced, modified, distributed, republished, or used for commercial purposes without prior written permission.


Digital downloads purchased from Homebysunday are licensed for personal use only and may not be resold, redistributed, shared, copied, or commercially reproduced.


## Website Usage & Customer Conduct


By using our website, you agree not to:

- Use the website for unlawful, fraudulent, or harmful purposes

- Engage in abusive, threatening, defamatory, discriminatory, or harmful behaviour toward Homebysunday or others

- Upload viruses, malware, or malicious code

- Attempt to interfere with website security, accessibility, functionality, or performance

- Use automated systems, bots, or scraping methods to access website content without permission

- Use Homebysunday content, imagery, or branding in a misleading or deceptive manner


We reserve the right to restrict access, refuse service, remove content, or take appropriate action against users who breach these Terms & Conditions.


## Liability & Disclaimers


While we aim to ensure all information provided on our website is accurate and up to date, Homebysunday makes no guarantees regarding completeness, reliability, or accuracy.


Homebysunday shall not be held liable for:

- Website interruptions or downtime

- Delays in production or delivery

- Indirect or consequential loss arising from product use or inability to use products

- Allergic reactions or damages resulting from misuse, improper care, or alteration of products after delivery


Customers are responsible for following any provided product care guidance.


Nothing within these Terms excludes liability where unlawful to do so under UK consumer law.


## Third-Party Links


Our website and social platforms may contain links to third-party websites or services. Homebysunday is not responsible for the content, privacy policies, practices, or reliability of external websites.


Accessing third-party sites is done at your own risk.


## Governing Law


These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.


Any disputes arising in relation to the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Return and Refund Policy

 

Returns and Refund Policy

At HomebySunday, we strive to ensure customer satisfaction with every purchase. If you are not entirely happy with your order, please review our policy below.

Returns

  • Eligibility: To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
  • Timeframe: You must contact us within 7 days of receiving your order to initiate a return.
  • Reason for Return: Returns are accepted for incorrect items received, damaged products, or if you are otherwise unsatisfied with your purchase.
  • Initiating a Return: To start the return process, please email us at homebysunday@outlook.com with your order details and reason for return.
  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a tracked shipping service, as we are not liable for lost returns.
  • Non-Returnable Items: Custom-made and personalized items are non-refundable unless they arrive damaged or defective.


Refunds

  • Approval Process: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
  • Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items returned damaged or not in their original condition for reasons not due to our error).
  • Late or Missing Refunds: If you haven’t received a refund after 10 business days, please check with your bank or payment provider before contacting us at homebysunday@outlook.com.

 

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item, contact us at homebysunday@outlook.com.


Cancellations

  • Orders can be cancelled within 24 hours of purchase. After this period, cancellations may not be possible if the order has already been processed or shipped.

Contact Information

For any questions about our Returns and Refund Policy, please contact us at:

Email: homebysunday@outlook.com Website: www.homebysunday.com

This policy is subject to change at any time without prior notice. Please check our website for the most up-to-date information.

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